DELIVERY TIMES / RATES
Germany – 12 € – 2/5 Business days
EU – 15 € – 2/7 Business days
Great Britain – 18 € – 5/7 Business days
Rest of EU – 20 € – 5/7 Business days
All other Contries – 30 € – 5/7 Business days
Delivery days are estimates and are not guaranteed. We will always try to deliver your goods within our estimates but actual delivery times are outside of our control.
DELIVERY COSTS, DUTIES AND TAXES
Delivery costs will be calculated according to the given delivery address and can be previewed after check out. Please note:
EU: All packages are shipped on DDP (delivery and duty paid) basis, therefore all duties and taxes are included in the final price.
Outside EU: Shipping rates are not including customs or import duties. Please be advised, that is your responsibility to pay custom duties and taxes that may apply upon shipping to your destination country.
If you wish to make a return, please send an e-mail request to firstname.lastname@example.org within 14 days after delivery. We will then provide you with intructions and return address.
To be eligible for a return, your item must be in the original condition, unworn, unused and unwashed. It must also be in the original packaging.
Upon arrival we will notify you, if your return will be accepted or not. Refund payments will be transferred with the original payment method excluding the cost of shipping.
Please note, that Made to Order and Custom items are not subjected to returns/refunds. We do not refund shipping costs, duties and taxes incurred by returns.